TERMS AND CONDITIONS OF SALE

Please read all the following terms and conditions before placing your order with Discount Stoves & Fires.

Payments
We accept the following payment methods:
(MasterCard / Visa / Visa Delta / Visa Electron / Visa / Solo / Switch).
All transactions are securely processed by SagePay.

Order Notes
Please note that all transactions will be carried out in Pounds Sterling (GBP). Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers.

Delivery
Once your order has been confirmed, we will contact you via email with an expected delivery date, unless you provide a preference.

Credit Card Security
At this stage, you will be passed on to a Secure Order Processing page, your details will be encrypted by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details.

Privacy Policy
We collect only the basic personal details required to process your order. We will not release your name, address, email address or any other information about our customers to any outside party. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organisations or individuals. Your information provided to us during the ordering process is protected by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. This server encrypts information while it is being transmitted across the Internet so that unauthorised people cannot read it.

Returns Policy & Guarantee
We take such pride in the quality of our products. It is very important to us that you are both 100% happy and satisfied with your purchase.
All damages etc must be reported via email along with images within 24 hours of receiving delivery. Restocking charges apply if product not suitable or wrong product been ordered. 
We do not accept responsibility for unauthorised returns. 

 

FEATURED PRODUCTS